Privacy Policy

Last Updated: Sep 8th 2026

1. Introduction

Welcome to PLAY BLISS OYUN YAZILIMLARI A.Ş. (“we,” “our,” or “us”). We are dedicated to protecting your personal data and ensuring transparency in how we handle it.

This Privacy Policy explains how we collect, use, store, and share your data when you play our mobile games (“Games” or “Services”). By continuing to use our Games, you confirm your acceptance of this policy.

Not all of our Games offer the same features. Where a section of this policy describes a feature — such as cloud save or an in-game account — it applies only to those Games that offer it. Each Game’s store listing carries its own privacy declaration describing what that Game specifically collects.

This policy complies with:

Data controller: PLAY BLISS OYUN YAZILIMLARI A.Ş., Maslak, Istanbul (Europe), Türkiye. Contact: info@playbliss.site

2. Information We Collect

We collect information to operate, improve, and secure our Games. The data we collect falls into the following categories:

2.1 Personal Data (Collected When Provided by You)

Opt-Out: Users can choose not to provide personal data, but some features may not work.

2.2 Non-Personal Data (Collected Automatically)

2.3 Third-Party Data Sources

2.4 Device Permissions

We may request access to features like camera, microphone and storage for certain in-game functionalities.

Opt-Out: Users can choose not to provide permissions, but some features may not work.

User Control: You can disable permissions via:

If permissions are denied, certain game features may not function properly.

2.5 Cloud Save and Game Progress

Some of our Games offer an optional cloud save feature. Where a Game offers it and you choose to use it, we store a copy of your game progress so that you can restore it if you change or reset your device. The stored copy may include your level progress, in-game currency and item balances, unlocked content, purchase records and game settings.

Cloud save is linked to a player identifier provided by your platform’s gaming service — Apple Game Center on iOS or Google Play Games Services on Android — and not to your name, email address or payment details. We do not receive your Apple ID or Google account credentials.

Cloud save is optional. Our Games remain fully playable without signing in to these services, and if you do not sign in, your progress is stored only on your device.

3. How We Use Your Information

For a better experience, we may use your data to:

Consent Notice: In some regions (e.g., the EU), we will ask for your explicit consent before collecting data for advertising.

4. Third-Party Services & SDKs We Use

We integrate third-party services and software development kits (SDKs) for analytics, advertising, and monetization. These third parties may collect user data under their privacy policies.

4.1 Advertising and Monetization SDKs

User Acquisition

Monetization

4.2 Analytics and Performance Monitoring

4.3 Platform Gaming Services, Social Media and Authentication SDKs

Where a Game offers cloud save or other platform features, we use Apple Game Center (iOS) and Google Play Games Services (Android) to identify your save data. These services provide us with a player identifier issued by Apple or Google. We do not receive your Apple ID or Google account credentials, and we do not use these services to post scores or achievements unless a Game states otherwise.

Apple and Google process your data under their own privacy policies, which we do not control.

Disclaimer: Third-party services have their own privacy policies, which we do not control.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may disclose data in the following situations:

We may share aggregated and anonymized data for analytics and industry research.

We also share device identifiers and advertising data with the advertising and analytics partners listed in section 4, so that advertising can be delivered and measured. Under California law, this may be considered “sharing” for cross-context behavioural advertising. See section 7 for how to opt out.

6. Data Retention and Deletion

We retain personal data only for as long as it is needed for the purposes described in this policy, and then delete it or render it anonymous.

Data Retention period
Cloud save data (game progress) Until you delete your account, or after 24 months of inactivity, whichever comes first
Analytics and gameplay event data 14 months from collection, after which it is retained only in aggregated, non-identifying form
Advertising identifiers and advertising data Retained by the relevant advertising partner under its own policy; we do not retain them separately
Crash and performance diagnostics 90 days
Support correspondence 24 months from the last message
Transaction and billing records 10 years, where we are required to keep them under Turkish tax and commercial law

Deleting your account and your data

In Games that offer an in-game account, you can delete your account and its data at any time from within the Game, under Settings → Delete Account. Deletion is permanent. It removes your cloud save data and the associated player record, including your level progress, in-game currency and item balances, and unlocked content. It cannot be undone, and deleted progress cannot be recovered.

If you no longer have the Game installed, or if the Game you played does not offer in-game deletion, you can request deletion by writing to info@playbliss.site. Please tell us which Game you played and the platform you played it on, so that we can locate your data. We will respond within 30 days.

Certain records are kept after deletion where the law requires it — most importantly transaction and billing records, which we retain for the period stated in the table above. Data already shared with advertising or analytics partners, and data held by Apple or Google in connection with your purchases or your platform account, is governed by their own policies and retention periods; deleting your account with us does not delete it from them.

Deleting your account does not cancel a subscription or refund a purchase. Purchases are handled by the App Store or Google Play, and any refund request must be made to them.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

To exercise any of these rights, write to info@playbliss.site. We will respond within 30 days. We may ask you for information that helps us locate your data, such as the Game you played and your platform player identifier. We will not treat you differently for exercising any of these rights.

Advertising choices. You can limit personalised advertising in your device settings: on iOS, Settings → Privacy & Security → Tracking; on Android, Settings → Privacy → Ads. On iOS we ask for your permission before tracking, through Apple’s App Tracking Transparency prompt, and you can change your answer at any time in the same settings.

California residents. In addition to the rights above, you have the right to know what personal information we collect and how we use it, the right to delete it, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To opt out of sharing for cross-context behavioural advertising, use the device settings described above or write to info@playbliss.site.

Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases:

9. International Data Transfers

We are based in Türkiye, and our service providers operate in a number of countries, including the United States and countries in the European Economic Area. This means your personal data may be transferred to, stored in, and processed in a country other than the one you live in, where data protection law may differ from the law of your own country.

Where we transfer personal data out of the European Economic Area or the United Kingdom, we rely on the European Commission’s Standard Contractual Clauses or another transfer mechanism permitted by law. Where Turkish law applies, we make transfers on the bases permitted by Article 9 of Law No. 6698 on the Protection of Personal Data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

If significant changes occur, we may notify users through:

Users should review this Privacy Policy regularly.

11. Children

Our services are not intended for children under 13. We do not knowingly collect personal data from anyone under this age.

Where you live in the European Economic Area or the United Kingdom, the minimum age at which you can consent to the processing of your personal data may be higher than 13 — in some countries it is 16. If you are below that age in your country, please do not use our services without the involvement of a parent or guardian.

If you are a parent or guardian and believe your child has shared personal information with us, please write to info@playbliss.site and we will delete it.

12. Security

We prioritize protecting your personal information and use commercially accepted security measures, including encryption of data in transit. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Push Notifications

We may send push notifications to your device for game updates, promotions, and other relevant messages — only if you have agreed to receive them.

You can turn off push notifications anytime by adjusting your device’s notification settings.

14. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

PLAY BLISS OYUN YAZILIMLARI A.Ş.